This guide covers who responds to emergencies in the San Tan Valley area, what to arrange before a problem occurs, and the numbers to keep on hand. On a phone? Tap any number to call.

Emergency numbers

Police: the Sheriff's Office serves the entire area

The Pinal County Sheriff's Office (PCSO) polices all of the San Tan Valley area. The Town of San Tan Valley contracts with PCSO rather than operating its own police department, so town residents and unincorporated residents call the same numbers and are served by the same deputies.

Incorporation did not change law enforcement coverage. The same office serves the area as before.

The Town Code does allow for a town police department if a future council chooses to create one, but no such plan is currently in motion.

PCSO's local substation is at the San Tan Valley Complex.

Fire: check your subscription status

Fire protection in the San Tan Valley area works differently than in many communities, and it is important to understand before an emergency.

Fire service runs through Rural Metro on a subscription basis. This did not change with incorporation. The Town Code specifically left fire service as it was, and Rural Metro continues serving the entire area as before.

New residents should confirm whether their household has an active Rural Metro subscription before they ever need to call.

Rural Metro: 480-627-6200

Alarm permits

If you have a burglar, panic, or holdup alarm at your home or business, your permit comes from the Pinal County Sheriff's Office.

The county's alarm ordinance requires a permit for any residential or commercial property using an alarm system, and every alarm user must obtain one within ten days of installation. Permits renew annually. Car alarms and alarms used solely to report fire or medical emergencies do not require a permit.

The fee is $18 for the application and for each annual renewal. Fees are set by ordinance and cannot be waived. Payment is by check or money order drawn on a U.S. financial institution; cash is not accepted.

Your permit must be kept on the premises the alarm protects and made available to deputies responding to an alarm activation. The requirement exists to reduce false alarms that pull deputies away from other calls. After repeated false alarms in a permit year, cost-recovery fees apply and a permit can eventually be revoked.

Alarm permits are handled the same way on both sides of the town line, since the Town of San Tan Valley contracts with the Sheriff for police services.

PCSO Alarm Unit: 520-866-5173

Mail applications to: Pinal County Sheriff's Office, ATTN: Alarm Unit, P.O. Box 867, Florence, AZ 85132

PCSO (non-emergency): 520-866-5111

Reporting code violations

Noise, graffiti, junk and debris, illegal camping, unpermitted yard sales, and similar complaints are code enforcement matters, not police matters.

Inside town limits: the Town has a memorandum of understanding with Pinal County Development Services. You can report a violation to either Town staff or Pinal County Code Enforcement. Once the county has the complaint, it handles processing, site inspections, and enforcement.

In the unincorporated area: report to Pinal County Code Enforcement.

In either case, the county performs the enforcement work, so a complaint filed with either office reaches the right place.

• Pinal County general: 520-509-3555
• Town of San Tan Valley: 520-216-5702

Not sure which side of the line you're on? Check your address on our interactive map.

Illegal dumping carries real penalties

Dumping trash, debris, appliances, dead animals, junked vehicles, or construction waste on public land or someone else's property is criminal littering under county ordinance.

The offense is a Class 2 misdemeanor, and rises to Class 1 if the dumping occurs within 50 feet of a highway or a waterway. A mandatory minimum fine of $500 applies to a first offense, and $750 to a repeat offense.

If you see illegal dumping, report it to Pinal County at 520-509-3555. Note the location and, if it is safe to do so, a vehicle description.

Noise complaints

Both the Town and the county set decibel limits measured at the property line.

Unincorporated area (county, in place since 2006): the residential limit is 60 dBA during the day (7am-8pm) and 55 dBA overnight. Limits in rural areas are slightly higher. Amplified music that carries more than 125 feet from the property line or a vehicle is a violation. Construction has set start and stop times, and noisy vehicle repair work in a residential area is prohibited between 8pm and 7am.

Inside town limits: the Town Code sets its own decibel limits with a similar structure.

Report noise complaints as a code violation using the contacts above.

Before you need it

• Know whether your home has an active Rural Metro subscription - call 480-627-6200 to check
• Save 520-866-5111 in your phone for non-emergency Sheriff calls
• If you have an alarm, make sure your PCSO permit is current - Alarm Unit: 520-866-5173
• Know which side of the town line you're on, so you know which rules apply - check your address on the interactive map.

Every emergency and everyday number, tap-to-call: Important Phone Numbers.