Safety Tips

A recent early-morning house fire response by Rural Metro Fire is serving as an important reminder for residents across the Valley: working smoke alarms can make the difference between life and tragedy. Fire crews were dispatched to a residential fire in the early hours of the morning. While the fire caused significant damage to part of the home, t...

The holiday season is here—a time for gathering, celebrating, and enjoying the warmth of friends and family. As you prepare your home for festive activities, it's also an important time to keep natural gas safety top of mind.A few simple precautions can help ensure your home stays safe and your celebrations stay stress-free:Watch for pipeline marke...

As cooler weather finally settles in and fall activities ramp up, the City of Mesa is reminding San Tan Valley residents — to make safety a priority when using gas appliances.Simple awareness and a few quick checks can prevent accidents and keep your family safe as you fire up heaters, stoves, and water heaters for the season.Natural Gas Safety Tip...

As cooler weather arrives and households turn to cozy fires, candles, and comfort cooking, Rural Metro Fire is reminding residents to stay vigilant about fire safety this season. Fall is one of the most common times for home fires to occur, largely due to increased use of heating systems, fireplaces, and kitchen appliances. According to the Nationa...

As cooler weather arrives, it's a good time to check that your natural gas appliances are operating safely and efficiently. Doing so not only helps your home run smoothly, but it also protects you and your loved ones from the dangers of carbon monoxide (CO) poisoning. Carbon monoxide is a colorless, odorless, and toxic gas that can build up when fu...

The Arizona Department of Transportation (ADOT) has launched a new online resource to help residents recognize and avoid scam text messages claiming to come from the department. The site, available in both English and Spanish, provides clear examples of red flags to look for and steps to take if you receive one of these fraudulent messages.The reso...

September is National Preparedness Month—a reminder that emergencies can happen anytime, anywhere. San Tan Valley residents are encouraged to review what to do in case of utility emergencies involving electricity or natural gas. Electric Emergencies If you see a downed power line, stay far away and never touch anything in contact with it. If a line...

Planning a digging project? Whether you're planting a tree, installing a fence, or starting any work that involves disturbing the ground, it's important to protect yourself and your community.August 11 (8/11) is a national reminder to call 811 before you dig.In San Tan Valley, the City of Mesa — the natural gas provider for the area — is joining ef...

Scam texts pretending to be from the Arizona Department of Transportation (ADOT) are making the rounds again—this time using the ADOT Motor Vehicle Division (MVD) logo in an attempt to trick Arizonans into giving up their personal information and money. The fraudulent messages typically claim the recipient has unpaid traffic citations and will face...

We all know Arizona summers are no joke — and while we're finding shade, sipping ice water, and blasting the AC, our pets don't have the same luxuries. The truth is: extreme heat can be dangerous, even deadly, for animals. Just because it's not illegal to leave a pet outside doesn't mean it's safe. Whether your dog loves being outside or your cat's...

With triple-digit temperatures in San Tan Valley, it's important to take simple but serious precautions to protect yourself, your loved ones, and your pets. Heat-related illnesses can happen quickly—and in some cases, can be life-threatening. Here are some key tips to help you stay cool, stay hydrated, and stay safe this summer: Stay Cool Plan outd...

Monsoon season may bring relief from the heat, but it also brings heavy rain, strong winds, and flooding that can damage infrastructure—including natural gas lines. These conditions increase the risk of gas leaks and other safety hazards.As storms approach, it's important to be prepared and know how to respond safely. Here are a few key reminders t...

Arizona residents are being urged to watch out for a new scam that falsely claims to be from the Arizona Department of Transportation (ADOT). The scam arrives via text message and threatens severe consequences for alleged unpaid traffic tickets.The fake message, which begins with a "Final Enforcement Notice," warns recipients that they risk losing ...

Monsoon Awareness runs from June 9 through June 14. It's a great time to learn about Arizona's monsoon season and how to stay safe — especially if you're new to the area. Monsoon season runs from June 15 through September 30. During these months, Arizona sees a big change in weather. Hot, dry air gives way to moisture from the south, bringing ...

As part of Home Safety Month, the City of Mesa's Energy Resources Department is encouraging residents to review and share essential natural gas safety practices to help protect their families and neighborhoods. Natural gas is a widely used and efficient energy source—but because it is both colorless and odorless, a harmless chemical is added to giv...