Reaching Government Services Will be as easy as Dialing 3-1-1

By activating this new simplified dialing, Pinal County becomes the first true 3-1-1 center in Arizona.

The features of the new 3-1-1 system include:

• 3-1-1 allows customers to call one easy-to-remember number to access local government services and information within Pinal County.
• Hours of operation are Monday through Friday, 8:00 AM to 5:00 PM. The 3-1-1 Citizen Contact Center is closed on Saturdays, Sundays and holidays.
• Information Specialists use a state-of-the-art database of information and services offered by local government that can be continually updated so the most current facts are available.
• The 3-1-1 Center can quickly incorporate real time information when necessary for events like flooded streets, wildfires, or public health-related incident.

The existing Citizen Call Center has responded to nearly 870,000 citizen calls for information and services since it opened in 2007.  

Phone Numbers

• In Pinal County call 3-1-1
• In Pinal County call 520-509-3555
• Outside of Pinal County, call 520-509-3555
• Toll free - 888-431-1311
• Reminder: Call 9-1-1 for emergencies